Casumo Casino Privacy Policy – Your Complete Guide to Data Protection

How important your personal information is to us, how it is stored, and what rights you have—all explained in plain English.

Last updated: June 2026 GDPR Compliant 256-bit SSL

Key highlights of the privacy policy

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Encrypted Data Storage
All your personal data at Casumo Casino is stored using 256-bit AES encryption. Hackers and third parties cannot access or read it.
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No data selling
Your email, phone number, or any personal information is never sold or rented to third parties—not ever.
GDPR & international standards
We comply with the European GDPR data protection regulation, meaning you have full control over your personal information.
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Transparent Data Practices
Casumo Casino always clearly states why any particular data is being collected. There are no hidden agendas.
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Right to Erasure
You can request deletion of your personal data at any time. Your request will be honoured unless a legal obligation requires otherwise.
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Cookie Controls
Your consent is obtained before cookies are used. You can choose which cookies to enable or disable at any time.
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SSL TLS 1.3
Maximum Encryption
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PCI DSS
Payment security
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GDPR Compliant
European Standards
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ISO 27001
Data Security

How your data flows

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Collection
Data collection during registration & transactions
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Encryption
Instant protection with 256-bit AES
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Retention
Restricted Access on Secure Servers
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Usage
Used Only for Stated Purposes
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Deletion
Deleted on request or upon expiry
1
Introduction & Purpose of the Privacy Policy

Casumo Casino believes that every player's personal information is their own. We handle that data with the same care you would yourself. This privacy policy explains Casumo Casino What data is collected, how it is used, and what rights you have over your information.

By using the casumocasino.im website or app, you agree to this Privacy Policy. It won't take long to read—and knowing what's in it gives you peace of mind that your data is in safe hands.

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This policy has been translated into Bengali for your convenience. However, the English version shall be considered the definitive version for all legal purposes.

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What Data We Collect

Casumo Casino Two types of data are collected—what you provide directly, and what is generated automatically as you use the platform.

Data TypesExampleWhy It Is Collected
Identity informationName, Date of Birth, NIDAge & Identity Verification
Contact InformationEmail, Phone NumberNotifications & Support
Financial informationBKash/Nagad NumberPayment processing
Transaction historyDeposits, WithdrawalsLegal Obligations
Gaming dataBet history, session durationResponsible gaming monitoring
Device informationIP, Browser, OSSecurity & fraud prevention
Cookie dataSession, PreferencesImproving User Experience

We never store your full bank account number, password, or PIN.

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How Data Is Collected

Casumo Casino Data is collected in three ways:

  • Provided Directly: You provide this directly through registration forms, KYC verification, conversations with our support team, or during payment.
  • Automatically: When you access the platform, cookies, log files, and web beacons collect information about your browser, device, and IP address.
  • From Third Parties: The KYC verification process may involve receiving limited information from a licensed identity verification service provider.

You are informed before or at the point of any data collection. No additional data is collected without your consent.

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Purpose of Data Use

Casumo Casino Your data is used only for the specific purposes stated — nothing more.

  • Account management: Registration, login, password reset, and profile updates.
  • Payment processing: Processing deposits and withdrawals securely.
  • KYC verification: Age and identity verification as required by law.
  • Fraud prevention: Detecting and preventing suspicious activity.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Contact: Sending important notices, bonus offers, and security alerts.
  • Responsible gaming: Identifying signs of excessive gaming and taking protective measures.
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You can unsubscribe from marketing emails at any time. However, security and transaction-related messages cannot be turned off—they are there to protect you.

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Data Sharing & Third-Party Policy

Casumo Casino Your personal information is never sold or shared with advertisers. However, limited data may be shared in specific circumstances:

  • Payment Processors: Solely to process transactions with bKash, Nagad, and Rocket.
  • KYC service provider: For legal identity verification.
  • Game Providers: Minimal data shared with NetEnt, Evolution, and others solely for game operation.
  • Legal authorities: In response to a court order or regulatory authority request.

All Third Parties Casumo Casinobound by strict data protection agreements. They may only use your information for the specified purpose—nothing beyond that.

Your data is never shared with any social media platforms, advertising networks, or data brokers.

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Cookies & Tracking Technologies

Casumo CasinoCookies and similar technologies are used on the website and app. These help enhance your experience and keep the platform secure.

Cookie types:

  • Essential Cookies: Essential for running the platform—these cannot be disabled.
  • Functional Cookies: Remembers your language preference and login status.
  • Analytics Cookies: To understand which pages are used most—fully anonymous.
  • Security Cookies: To detect fraud and bots.

Non-essential cookies can be disabled from your browser settings, though this may limit certain platform features.

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Data Retention, Duration & Deletion

Casumo Casino Your data is kept only for as long as necessary. All data is retained while your account remains active.

  • After account closure, financial data is retained for a maximum of 5 years as required by legal obligations.
  • Gaming history is typically retained for 3 years.
  • Cookie data is cleared at the end of a session or within a maximum of 1 year.
  • Deletion requests are processed within 30 days.
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To request deletion of your data, email support@casumocasino.im. Data required for legal compliance cannot be removed, but all other data will be deleted.

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Your Data Rights

Under GDPR and international data protection laws, you have a number of rights that Casumo Casino Fully compliant with:

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Right to Know
You can request to know what information we hold about you.
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Right to Rectification
You can request corrections to any inaccurate information.
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Right to Erasure
Request data deletion for anything not required by legal obligation.
Right to Restrict Processing
Request to restrict the use of your data for specific purposes.
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Right to Portability
You can obtain your data in a machine-readable format.
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Right to object
You can opt out of your data being used for marketing or profiling.
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Child & minor protection

Casumo Casino We do not collect — and have no intention of collecting — any information from users under the age of 18. Our platform is strictly for adults.

Age is verified at registration. If a minor is found to have accessed the platform, the account will be closed immediately and no data will be retained.

If you suspect a minor is using your account, contact support immediately and change your password.

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Policy Updates & Contact

Casumo Casino This Privacy Policy may be updated from time to time. If significant changes are made, you will be notified via your registered email or through a notice on the platform.

Continued use of the site after any policy changes will be considered acceptance of the updated policy. It's a good idea to check this page from time to time.

For any questions or concerns regarding data privacy, please contact us: support@casumocasino.im. Our data protection team typically responds within 48 hours.

Frequently Asked Questions

Once you complete registration at Casumo Casino and make your first deposit, the welcome bonus is automatically credited to your account—no separate code or application needed. The bonus will appear in your balance within minutes of your deposit being processed. Please note that bonus funds cannot be withdrawn directly; the specified wagering requirements must be met first. Full details are available in the Bonuses section or on the Terms & Conditions page. If you run into any issues, reach out via live chat for a quick resolution.

No, not at all. The minimum age to open an account at Casumo Casino is 18 — and this is strictly enforced. Age is verified at registration, and KYC documents may be requested at any time. Any attempt to open an account at age 16 will be rejected. If a minor somehow manages to create an account and is later identified, the account along with all balances will be confiscated. Online gaming is for adults — it's entertainment, and it comes with responsibility.

Your information is secure—get started now

Your privacy is completely safe at Casumo Casino. Register now and step into a world of thousands of games.

SSL Secured GDPR Compliant No Data Sales
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